Introduction to Retailing Operational Issues Types of Retailing Channels Nature and Importance of Channels Factors Influencing Retail Management Consumer Buying Behavior Atmospherics and Retail Space Management Location and Retail Strategy Retail Supply Chain Information and Merchandise Flow Brand  Management Retailing & CRM Consumer Markets &Consumer Buying Behavior Marketing Information System   Retail in India   Retailer Ethical and Legal  Issues in Retailing Emerging Trends : E- Retailing Retail  Promotions