• Human Resource Management
  • Overview of HRM
  • Definitions of HRM
  • Features of HRM
  • Process of HRM
  • Evolution of HRM

 

• Evolutionary stages of HRM
  • Industrial Revolution era
  • Scientific management era
  • Paternalistic era
  • Industrial Psychology era
  • Human relations era
  • Behavioral Science era
  • Personal Specialist era
  • Welfare era

 

• Human Resource management
  • HRM model
  • Objective of HRM
  • Importance of HRM

 

• Definition of HR planning
  • Characteristics of HR planning
  • Process of HR Planning

 

• Factors of HR Requirements
  • Demand forecasting
  • Judgmental forecasting
  • Statistical Projections
  • Ratio- trend Analysis
  • Work-study Techniques

 

• Developing Employment plans
  • Developing Human Resource plan
  • Control and review Mechanism
  • Advantages of HR planning program
  • Guidelines for making HR planning effective
  • Human Resource Information System

 

• Recruitment
  • Definition of Recruitment
  • Sources of Recruitment
    • Internal
    • External
  • Recruitment Policy

   

• Selection
  • Definition of Selection
  • Steps in Selection Procedure

 

• Training and Development
  • Meaning and Purpose of Training
  • Importance of Training
  • Benefits of Training to organization
  • Benefits of Training to employees
  • Executive/management Development
  • Need and importance of executive development
  • Objective of Executive development

 

• Training and Development
  • Methods of executive training
    • On the job methods

   

• Training and Development
  • Methods of executive training
    • Off the job methods

   

• Training and Development
  • Types of training program
  • Steps in training program
  • Selection of a training method

 

• Misconduct and Employee Discipline
  • Concepts of Misconduct
  • Causes of indiscipline
  • Poor performance
  • Misconduct vs. poor performance
  • Kinds of punishment
  • Procedure for taking disciplinary action
  • Role of HR manager in maintaining discipline
  • Principles of natural justice and Domestic enquiry

 

• Performance Appraisal
  • Definition of performance appraisal
  • Objectives of performance appraisal
  • Uses of performance appraisal
  • Purpose of performance appraisal
  • Trends in managing performance appraisal
  • Reasons of appraisal

   

• Appraisal Methods
  • Rating scales
  • Behavioral Anchored Rating Scales (BARS)
  • Essay Evaluation method
  • Management my objective (MOB)
  • Ranking of Employees

 

• Performance Appraisal Components - Appraisal Interview
  • Who performs the Appraisal
  • When to Appraise
  • Problems in performance Appraisal
  • Rating Errors
  • Types of Rating Errors
  • Needs of training program in Appraisal
  • Scheduling the performance Appraisal
  • Preparing for the review
  • Appraisal interviews

 

• Performance Appraisal interview needs
  • Process of Performance Appraisal

 

• Grievance Procedure
  • Understand employee Grievances
  • Need of a Grievance procedure
  • Grievance procedure
  • Benefits of a Grievance procedure

 

• Motivation
  • Definition
  • Nature and characteristics
  • Importance

 

• Major theories of motivation
  • Need approaches
    • Maslow’s hierarchy of needs
    • Alderfer’s ERG theory
    • Herzberg’s two factor theory
    • McClelland’s Learned needs theory

 

• Major theories of motivation
  • Cognitive approaches
  • Expectancy theory
  • Equity theory/social comparison
  • Goal setting theory